![]() Closing WordsĬCleaner was a program that worked fine out of the box for years but that is not really the case anymore. The company plans to release a fact sheet that outlines which data it collects, its purpose, and how it is processed. Update: Piriform contacted Ghacks about the controversy surrounding the last version of CCleaner. Most users may not be tech savvy enough to disable the monitoring component (and thus the sending of analytics data). The new release is weeks away according to the post and users who upgrade to version 5.45 are stuck with a program that runs constantly in the background and reports analytics data back to Piriform. Users will have options to enable none, some or all of the functions directly from the user interface. The company promises to do better by separating Active Monitoring and the anonymous collecting of usage analytics in the user interface so that users can (better) control the two features. The extended analytics functionality was added to the Active Monitoring in CCleaner 5.45 Piriform's representative admitted that the solution was not the best. The company reiterated in the post that it does not collect personally identifiable information about free users but failed to disclose what data it collects and how it stores, shares, and processes the data. Piriform states that the data is completely anonymous, and that it uses the data to "rapidly detect bugs, identify pain points in the UI design, and also understand which areas of functionality should focus time on". A Piriform admin confirmed in the post that the company extended the analytics functionality of the software "in order to gain greater insight into how our users interact with the software". Piriform addressed user concerns in a post on the official forum.
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